Data Protection Policy and Agreement
My name is Nancy Didierlaurent. I am a psychotherapist and a registered member of the British Association for Counsellors and Psychotherapists (BACP). I follow the BACP Ethical Framework for the Counselling Professions effective from 1 July 2018. I agree to provide psychotherapy for a period negotiated with you, the client, which may be terminated at any time by myself or you, the client.
Confidentiality and record keeping
Everything that you say in the psychotherapy session will be kept confidential by me, the therapist, with certain exceptions. Firstly, your therapist keeps a record of the sessions, which she will keep securely for a fixed period and then destroy. Secondly, your therapist will talk from time to time with a supervisor about her work; however she will not share any personal information about your personal identity. Finally, if your therapist has any reason to fear that you or others may be at serious risk of harm she may break confidentiality in order to try and prevent that harm from occurring.
Fees and cancellation
The fee per sixty minute hour will be negotiated between therapist and client and will be charged for any session booked. If you need to cancel a session for any reason and give 48 hours’ notice you will not be charged for it. If you give less than 48 hours’ notice you will be required to pay the full fee.
Complaints
If you are unhappy with any aspect of your therapy with Nancy, she hopes that you will initially feel able to talk to her about this as it is often the least stressful way of resolving issues for both parties. If you do not feel able to do that or if it does not lead to a satisfactory outcome, you may contact BACP and make a formal complaint.
Emergencies
In the event of Nancy becoming suddenly incapacitated through illness or death or any other reason, and unable to contact you herself, she has nominated a person who will contact you to keep you informed of Nancy’s situation and if necessary, help you find alternative sources of support. They will also ensure any personal records are kept securely and will destroy them within three months of her death.
Data protection
Your personal details (name, address, DOB, phone number, email address, GP details, emergency contact, any health/access requirements, medication) and session records will be securely stored in order to inform my work, to contact you when arranging appointments and to use to mitigate any risk of serious harm. They will be stored securely until seven years after termination of our work to meet the requirement of my insurers and then destroyed. You have the right to request copies of any information kept about you.
Appendix A
Record keeping procedure
Appendix B
I, Nancy Didierlaurent Psychotherapist, declare my commitment to follow to the best of my ability the BACP Ethical Framework for the Counselling Professions effective from 1 July 2018, in particular with regard to my commitment to clients. See extract from this document below.
Our commitment to clients
Clients need to be able to participate freely as they work with practitioners of the counselling professions towards their desired goals. This requires clients to be able to trust their practitioner with their wellbeing and sensitive personal information. Therefore, as members or registrants of BACP, we take being trustworthy as a serious ethical commitment. We have agreed that we will:
1. Put clients first by:
2. Work to professional standards by:
3. Show respect by:
4. Build an appropriate relationship with clients by:
5. Maintain integrity by:
6. Demonstrate accountability and candour by: